Frequently Asked Questions (FAQs)
1.) What is The Gentle Path?
The Gentle Path is a sanctuary for self-care and mental wellness. We offer thoughtfully curated products designed to help you prioritize your well-being.
2.) What types of products do you offer?
We offer a range of self-care essentials, from calming journals and mindfulness candles to wellness apparel. Each product is crafted to support your journey toward balance and personal growth.
3.) How do I place an order?
Shopping with us is as smooth as a deep breath. Simply browse our collections, add your favorites to your cart, and complete the secure Shopify checkout process. Easy, breezy, and designed with your peace of mind in focus.
4.) What payment methods do you accept?
We accept all major credit and debit cards along with other secure payment options available at checkout. Our goal is to make your shopping experience as stress-free as possible.
5. What is your shipping policy?
At The Gentle Path, we prioritize sustainability by crafting each item upon order to minimize environmental impact. This thoughtful approach means that while most orders arrive within 5 to 7 business days, delivery can occasionally extend to 7 to 12 business days. We appreciate your understanding and patience as we create your items with care and consideration for our planet. Once your order is on its way, you’ll receive detailed tracking information to follow its journey.
6. Do you ship internationally?
At the moment, we only ship within the U.S., but we’re working on expanding our reach to bring The Gentle Path to customers around the world. Stay tuned! If you’d like to be notified when international shipping becomes available, feel free to reach out—we’d love to hear from you.
7.) What is your return or exchange policy?
Your satisfaction is our priority. If you’re not completely happy with your purchase, please contact us within 14 days of receiving your order. We’ll work with you to resolve the issue.
8.) How can I track my order?
Once your order ships, you’ll receive an email with tracking details. This way, you can follow your package’s journey—almost as if it were on its own little adventure.
9.) How do I contact customer support?
We’re here for you! Whether you have a question about your order or need some extra self-care advice, reach out via our “Contact Us” page or email us directly at me@thegentlepath.store.
10.) How do your products support my self-care journey?
Every item we offer is created with your well-being in mind. Whether you’re just beginning your self-care journey or looking to deepen your practice, our products are designed to help you manage stress, cultivate mindfulness, and nurture personal growth—all with a touch of clever humor to brighten your day.
11.) I have more questions—where can I find additional information?
We’re always here to help. Check back here for updates or contact us directly for any questions not covered in our FAQ. Your journey matters to us, and we’re committed to supporting you every step of the way.